This site requires JavaScript to function.

Some things may work, but others will definitely not.

How to enable JavaScript

Taranaki Timebank

Timebank Guidelines

We are an interconnected community of people who help each other by sharing our abilities, talents and experiences. By both giving and receiving, we learn to appreciate the value of each and every member and also come to believe in the value of our own contributions. When you provide a service for another member you earn one time dollar for each hour you spend providing the service. You can then exchange each time dollar you earn for an hour of service from someone else. Instead of separating our community into those who need and those who provide, we recognize that we all have needs and gifts to share.


1. Go to . Login with your username and password, then browse TimeBank’s Talents.

2. Contact the member as soon as possible and agree upon a time and place for the transaction to take place.

3. If a member does not return your call / e-mail within a few days try contacting again.

4. Be very clear about,

  • Date, time and location of service to be provided.
  • The amount of time the member will spend providing the service as well as time spent traveling to and from where the service will be provided.
  • Parts, supplies or ingredients needed. The receiving member is responsible for paying for parts, supplies or ingredients.
  • Tools required for completing service. You and the other member must decide which of you will provide tools.

5. When you have completed the service report the amount of time earned or spent. Either party can record a transaction - be clear about who will do this.

6. If you have an urgent request post it on our Facebook site


1. Discuss the details (e.g. date, time and materials needed and their cost) and ask how much time the person thinks the service should take.

2. If you are unable to provide the service, thank the person and suggest another member if you know of anyone. It's OK to say no.

3. Always arrive on time or contact the person as soon as possible if you’re going to be late or need to change the time.

4. When you have completed the service report the amount of time earned or spent. Either party can record a transaction.


Give plenty of Information about your needs and what you can provide in your requests/offers.

OFFER: Hawera - Cooking. I will do organic, vegetarian, sugar-free cooking. I will prepare and deliver a meal for 1 to 8 people. I’d like to have 2 days notice.
OFFER: New Plymouth - Carpentry. I have experience with carpentry and home remodelling/repair. I have tools and can work alone or assist with your projects.
REQUEST: Inglewood - Garden and yard work. I need someone to help me prepare my flowerbed for winter and rake leaves.
REQUEST: Okato - Diet and nutrition. I need to reduce my cholesterol. Will you work with me to suggest recipes and plan menus 2 or 3 times over the next month?

DO’s and DON’TS


  1. Make sure the other person understands what you are going to do before you start doing it.
  2. Contact the other member in advance if you must cancel.
  3. Agree on the amount of time the transaction will take before hand.
  4. Try to be patient and open rather than critical.
  5. Respect others religions, beliefs and political viewpoints.
  6. If you are requesting a service be sure to pay for any parts ingredients or materials that are used. For instance if someone gives you a ride offer to pay for petrol.
  7. If using your personal car to transport a member have car insurance and wear seatbelts.
  8. Be courteous in other member’s homes.


  1. Do not smoke in a member’s home without permission.
  2. Do not use alcohol or illegal drugs while performing services.
  3. Do not over commit yourself.
  4. Do not misrepresent your abilities.
  5. Do not make inappropriate advances on any of the members.
  6. Do not participate in illegal activities.
  7. Do not be afraid of debt. Receiving is just as important as giving. 


  • You've been asked to do something you are not comfortable with and did not offer (your market-economy profession, something beyond a task that's listed in your offer, something not within the time availability posted on your profile.)
  • You have not clarified the terms of the trade (how long it will take, what time you will have to leave, whether or not material costs are involved.)
  • You've met the person before and aren't comfortable with them.




Taranaki Timebank does not guarantee the performance of any of it’s members nor will Taranaki Timebank be held responsible for any injury to persons or damage to property experienced while involved with transactions.


Appreciation of another's best efforts is part of what makes the Time Bank work. No service is guaranteed and there may be situations when the service provided does not meet the expectations of the receiver. In these cases please attempt to be flexible and understanding.


All members must protect the privacy and confidentiality of other members. Member info should not be shared outside of the Timebank. In addition, member’s emails cannot be added to mailing lists without their permission.

Earning Time Credits

One hour of service always earns one hour time credit, and one hour time credit always buys one hour of service. For fractions of hours, round up to the nearest quarter hour. (For example, 52 minutes of service earns one hour. 1 hour and 10 minutes of service equals 1.25 time credits). Time credits are not redeemable for cash. Please be aware that it is as important to receive services, as it is to give them. Without equal participation the system doesn't work.

Reporting hours

All services need to be recorded as soon as possible, preferably within a week of the date of service. If there is any confusion about the number of hours performed, both parties should reach an agreement before the hours are recorded.

Elderly and Childcare

Choosing the right babysitter or adult care provider for a loved one is a very important decision.
The decision to provide and receive care is the responsibility of the member based on the relationship of trust, mutual support and respect. It is the individual responsibility of each member to meet and/or screen members offering child or elder care. Likewise if you are offering this service you may be asked to provide your own background check.

Background Checks

Taranaki Timebank will NOT do police record checks in the course of membership approval. However if a project or organisation requires a police clearance certificate (e.g. because of access to vulnerable people) the organisation in need or Taranaki Timebank will ask the member for consent before doing a police check.


If you are a Taranaki Timebank member who wants to get a ride from another member you need to know that Taranaki Timebank does not do background checks or check driving records on any of its members. Members are responsible for screening drivers if there are any concerns.

Classes / Workshops

When leading or attending a TimeBank class do not pay the lecturer / tutor directly. Pay one credit per hour into your local TimeBank account. The Teacher can pay themselves one credit per hour from the same account. This is how we keep the one for one rule.


Timebank Taranaki has costs to cover. Rent for office space, print costs for advertising, software etc.
To cover these costs we ask every member for a donation after their first year of becoming a member.
We want everyone to be able to access our TimeBank therefor we ask you to donate as much or as little as you think is the right amount within your budget.

Direct credit to 15-3953-0775845-00 TSB, Taranaki TimeBank. Please use your TimeBank username as reference.


Record your hours! Reporting your hours helps us keep track of how many exchanges are conducted and evaluate our progress. These figures are also used for funding purposes.


Every member of the Timebank has the right:

- To be treated with dignity, care and respect.

- To earn one hour time credit for every hour of service provided.

- To spend time credits on services offered by other members.

- To save time credits in a personal account for later use.

- To donate time credits to other members or the Community Chest.

- To have privacy and confidentiality maintained.

- To be valued.

- To be treated fairly.

Every member of the Time Bank has the responsibility:

- To respect the privacy and confidentiality of other members.

- To be prompt and keep scheduled commitments.

- To be accepting of guidance and instructions.

- To have fun and share your experiences!

Violation of any of these principals and policies will result in a conversation with the TimeBank administration. Continued violation may result in cancelled membership.

Please be very conscientious of your transactions and communication. Friendliness, honesty and generosity help foster the kind of community we hope to create together. Your word is everything. Honour it. Trust before suspicion. As a community-run system, members are encouraged to help develop and maintain the TimeBank. If you have ideas or comments please share them with us. Our goal is to create a positive environment for community building and exchange.